Bonnybridge telephone 01324 812 613 Banknock telephone 01324 840 314 Out of hours 111

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Online Prescriptions Orders

Patient Access

We use a secure website called Patient Access which provides:

  • Repeat Prescription Ordering

Sign in to Patient Access.
However you will need to register for Patient Access before you can use it.

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Mobile App

The free Patient Access app provides greater convenience for patients who are away from a desktop PC or laptop, with access to an Android or Apple Smartphone.

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Getting Help with Patient Access

If you need help visit Patient Access support.

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How to Register for Patient Access and SMS (Text) Messages

These services are available for patients over the age of 16 years and who do not require an interpreter.

For security reasons you must prove your identity to the reception staff who will then supply a registration document with personalised access code.

You can only apply in person and we require two forms of identification (ID), one photographic (for example a Passport or Driving Licence) and another with proof of address (for example a utility bill).