Life Threatening Emergencies
In a life threatening emergency such as sudden severe chest pain, severe breathlessness, loss of power in a limb, loss of consciousness or severe bleeding dial 999.
If you feel the problem is not immediately life threatening, you may call us for advice. Please make it clear when you call us that you are calling for advice about an emergency.
If the injury is more severe or may involve a broken bone then you should attend the Emergency Department at Forth Valley Royal Hospital or minor injuries unit at Stirling Community Hospital.
Also in the event of poisoning or overdose the attend the local Emergency Department
Urgent Problems during Surgery Hours
If you have an urgent problem during surgery hours call the health centre on 01324 812 613. The receptionist will need to take some details about the problem and arrangements will be made for you to be seen by the doctor as soon as possible.
How to Get Help when the Surgery is Closed
We provide medical services during our opening hours. Outside of these hours, medical cover is provided by NHS 24, telephone 111 to access this service.
You should only telephone 111 if you are too ill to wait until your GP practice reopens.
NHS24 are responsible for urgent medical problems which develop or evolve while we are closed. The nurses and doctors at NHS24 do not have access to your full medical record, and will not be able to arrange ongoing management or referrals.
If your problem can wait until we’re-open, please consider calling us then. This will ensure that you receive the best medical advice and follow up.
Visit the NHS 24 website for further information.
NHS inform is Scotland’s national health information services
NHS inform provides a coordinated, single source of quality assured health and care information for the people of Scotland.